When will I receive my item?

Actually, our order handling time is 1-2 days, and our order delivery time is 3-7 business days. You will receive your items within 3 to 7 business days. Click on the following data located in your confirmation email to view your delivery accuracy and lead time. Do you need any help? Contact us: Mail: support@urbaneinteriordesigns.com.

What is the return policy?

You may return the product within 30-days After delivery days.

How long does it take to process a refund?

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we approved your return, please contact us at support@urbaneinteriordesigns.com.

Which payment method do you accept?

  • PayPal
  • Credit Card (Stripe)
  • Visa
  • MasterCard
  • Discover
  • American Express

When will my credit card be charged?

After completing the purchase successfully.

How secure is my personal information?

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

support 24-7

  • Email: support@urbaneinteriordesigns.com
  • Address: 4522 NW 60th st, Coconut Creek, Florida 33073, United States
  • Phone: + 1 (561) 325-9493
  • Time Zone: (GMT-05:00) Eastern Standard Time (New York)   (United States)